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Frequently Asked Questions
At Royal Asscher, we recognize that you may have questions regarding our exquisite diamond pendants. Rest assured, we are here to provide you with the information you need. Below, you'll find answers to some of the most common queries. If you have a specific query that is not addressed here, please don't hesitate to contact us directly.
How can I ensure the longevity of my Royal Asscher diamond pendant?
Preserving the enduring beauty and durability of your Royal Asscher diamond pendant is a top priority for us. To maintain its brilliance, it's essential to handle it with care. While our diamonds are highly scratch-resistant, we recommend storing your pendant separately to prevent any potential damage to other jewelry pieces. Regular cleaning using a mild soap and a soft brush will effectively remove accumulated dirt or oils, ensuring the timeless radiance of your pendant.
Are the diamonds in Royal Asscher pendants ethically sourced?
As a trusted jeweler, we are deeply committed to ethical sourcing practices. Every Royal Asscher diamond pendant purchase includes an Authenticity Certificate, serving as indisputable proof that the diamonds used in our pendants are sourced from conflict-free origins. Our dedication to transparency and strict adherence to industry standards guarantee not only the highest quality but also ethical practices in every aspect of our business
Does my Royal Asscher diamond pendant come with a warranty?
Absolutely! All of our exceptional diamond pendants are backed by a comprehensive warranty, ensuring the quality and craftsmanship of your cherished piece. This warranty covers any potential manufacturing defects, providing you with peace of mind and complete satisfaction with your purchase. In the unlikely event that you encounter any issues, our dedicated customer service team is readily available to assist you, ensuring that your pendant continues to shine as brilliantly as the day you acquired it.
Can Royal Asscher assist me in finding the perfect jewelry piece?
Absolutely, we can! Our unwavering commitment to providing exceptional service extends to assisting you in discovering the perfect Royal Asscher diamond necklace. Our team of knowledgeable in-house experts is at your disposal, offering personalized guidance and addressing any inquiries you may have. Whether you require assistance in understanding the nuances of diamond characteristics, exploring our diverse product range, or seeking advice on selecting the ideal jewelry piece, our experts are dedicated to guiding you every step of the way. Visit our page about the Butler Service and schedule an appointment with one of our in-house diamond experts to embark on your journey to find the quintessential piece of Royal Asscher jewelry.
