Royal Asscher
Royal Asscher jewelry cleaning kit
Keep your Royal Asscher jewelry sparkling with the Royal Asscher jewelry care kit.
The kit includes a 177ml liquid cleaning jar, a brush and a diamond polishing cloth that will help your jewelry stay radiant and beautiful
Product information
Description:
Technical:
Your online orders are delivered in perfect condition and are sent in luxurious packaging.
You will also receive a Royal Asscher authenticity certificate.
Your invoice is sent to you by e-mail. After your order you will receive an additional email with the estimated delivery time and the confirmation of your order. Average delivery time is 3-4 weeks.
Read more about the delivery options here.
Payment options.
It is possible to pay with the following means in our Webshop: Ideal, PayPal, VISA, Maestro, Mastercard, American Express, and Bank transfer.
We stand behind our craftsmanship and offer a complimentary lifetime warranty manufacturing defects on all engagement rings and jewelry pieces. This warranty includes any quality issues that arise only from a manufacturing defect.
This warranty does not cover issues that arise from general wear and tear, misuse, and negligence, including but not limited to: scratches, discoloration due to any chemical contact, dents, misshapen bands, lost stones, or cracked stones. Lost or stolen pieces are also not covered by this warranty. Repair or service performed by a jeweler other than Royal Asscher or one of its authorized retailers, will void the warranty.
If you believe your jewelry has a defect, please Contact Us so that you may send it back to us for inspection where we may repair or replace your jewelry, as deemed appropriate and in alignment with this policy.
FAQ
What payment methods can I use?
We currently accept all major credit cards, iDeal bank payments, and PayPal. For information on bank wires or other alternate payment methods, please email us at enquires@royalasscher.com.
Can I purchase items with another currency?
Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service.
Do you offer e-gift cards for international customers?
E-gift cards are only available to customers shipping within the U.S.
How Do I Set Up A Subscription Order?
We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 1-3 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.
How To Return My Items?
We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.